Last Updated: September 9, 2026

1. Who We Are

MYC Media (“MYC Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

Our website address is: https://www.mycmedia.com/

MYC Media provides print, graphics, signage, digital marketing, website development, vehicle branding, fleet management and related creative, manufacturing and installation services.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you:

• Visit our website
• Contact us
• Request information or a quote
• Submit a project inquiry
• Upload artwork, images or other files
• Purchase or inquire about our products or services
• Communicate with our team
• Apply for employment
• Use an online account or customer portal associated with MYC Media
• Otherwise interact with us

We handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

2. What Personal Information We Collect

The personal information we collect depends on how you interact with MYC Media.

Contact and Identification Information

We may collect:

• Your name
• Email address
• Telephone number
• Company or organization name
• Job title
• Mailing, billing or shipping address

Project and Inquiry Information

When you contact MYC Media or request a quote, we may collect:

• The products or services you are interested in
• Project requirements
• Vehicle information
• Signage or installation requirements
• Website or digital marketing requirements
• Printing and promotional product requirements
• Fleet information
• Project location
• Budget or scheduling information you provide
• Messages and correspondence
• Other information you voluntarily provide

Our website contact forms may request information such as your name, email address, telephone number, service of interest, message and optional image or file uploads.

Files, Artwork and Media

You may provide us with:

• Logos
• Artwork
• Photographs
• Vehicle images
• Brand guidelines
• Graphics
• Documents
• Print-ready files
• Website content
• Other project-related materials

Please ensure that you have the authority to provide any personal information contained in files or materials you submit to us.

Account and Transaction Information

If you use an MYC Media customer account, online ordering system or portal, we may collect information such as:

• Username
• Account contact information
• Order history
• Project history
• Shipping information
• Billing information
• Transaction details

Where payments are processed electronically, payment information may be handled by third-party payment processors or financial institutions.

Website and Technical Information

When you use our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website or source
• Pages visited
• Date and time of your visit
• Approximate geographic region derived from your IP address
• Website interactions
• Session information
• Traffic source
• Performance and diagnostic information

Employment Information

If you apply for a position with MYC Media, we may collect:

• Your name and contact information
• Résumé or curriculum vitae
• Employment history
• Education
• Portfolio
• Professional qualifications
• References
• Information contained in your application and communications with us

3. Why We Collect and Use Personal Information

We collect and use personal information for purposes that are reasonably necessary to operate our business and provide our services.

Responding to Inquiries and Providing Quotes

We may use your information to:

• Respond to your inquiry
• Understand your requirements
• Prepare quotes, estimates and proposals
• Recommend appropriate products or services
• Schedule consultations
• Follow up on requested information

Providing Products and Services

We may use personal information to:

• Design and produce customer projects
• Provide printing and promotional products
• Manufacture and install signage
• Design and install vehicle graphics and wraps
• Manage fleet branding programs
• Develop and maintain websites
• Provide digital marketing services
• Coordinate project production and installation
• Manage customer accounts
• Deliver products
• Provide customer service
• Process warranty or service requests

Business Administration

We may use information to:

• Manage contracts and projects
• Maintain business records
• Process invoices and payments
• Manage customer relationships
• Communicate about active projects
• Conduct accounting and financial administration
• Protect our legal rights
• Comply with legal and regulatory requirements

Website Operations and Improvement

We may use website information to:

• Operate and maintain our website
• Improve website functionality
• Understand how visitors use our website
• Measure website performance
• Diagnose technical problems
• Improve user experience
• Detect abuse, spam, fraud or security threats
• Evaluate the effectiveness of our content and marketing

Marketing and Communications

Where permitted by applicable law, we may use contact information to:

• Send information about MYC Media products and services
• Send promotional communications
• Provide company news or updates
• Follow up on previous inquiries
• Provide information that may be relevant to an existing business relationship

Where consent is required, we obtain appropriate consent before sending commercial electronic messages.

You may unsubscribe from promotional electronic communications at any time by following the unsubscribe instructions contained in the message or by contacting MYC Media.

You may continue to receive necessary transactional or service-related communications concerning active projects, orders, invoices, accounts or business relationships.

4. Consent

We obtain consent for the collection, use and disclosure of personal information where required by applicable law.

Depending on the circumstances, consent may be:

• Express
• Implied
• Provided electronically
• Provided verbally
• Provided through your actions or business relationship with us

We aim to explain the purposes for which information is being collected at or before the time of collection.

You may withdraw your consent to certain uses of your personal information by contacting us, subject to legal, contractual or operational restrictions.

Withdrawing consent may affect our ability to provide a product or service where the personal information is reasonably necessary to fulfil your request.

5. Contact Forms

When you submit a form through our website, we may collect:

• Name
• Email address
• Telephone number
• Company information
• Service interests
• Project details
• Message
• Uploaded images or files

We use this information primarily to respond to your request and provide information, quotations or services.

Form submissions may be stored in our website systems, email systems, customer relationship management systems or other business systems used to respond to and manage inquiries.

Please avoid submitting confidential or highly sensitive information through a general website contact form unless specifically requested.

6. Comments

If commenting functionality is enabled and you leave a comment on our website, we may collect the information entered into the comment form as well as your IP address and browser information to assist with spam detection and website security.

An anonymized string generated from your email address may be provided to the Gravatar service to determine whether you use that service.

If your comment is approved, a profile image associated with your Gravatar account may be publicly visible alongside your comment.

Comments and associated metadata may be retained to manage discussions, recognize follow-up comments and prevent spam.

7. Media and File Uploads

If you upload images or other media to our website, contact forms or customer systems, those files may contain metadata.

For example, photographs may contain embedded location information such as EXIF GPS data.

We recommend removing unnecessary location or other sensitive metadata before uploading publicly accessible images.

Files submitted directly to MYC Media for project purposes may be retained as reasonably necessary to prepare quotations, complete projects, maintain production records, provide future support or satisfy legal and business requirements.

8. Cookies and Similar Technologies

MYC Media may use cookies and similar technologies such as pixels, tags, scripts and local storage.

Cookies are small files stored on your device that help websites operate, remember preferences and provide information about website usage.

Essential Cookies

These cookies may be necessary for:

• Website functionality
• Security
• Navigation
• Form processing
• Login sessions
• Customer accounts

Preference and Functional Cookies

These cookies may remember settings or preferences to improve your experience.

Analytics Cookies

We may use analytics technologies to understand:

• How visitors reach our website
• Which pages are viewed
• How visitors interact with pages
• How long visitors remain on the website
• Website traffic patterns
• Website performance
• Conversions and other website activity

Our website may use analytics services such as Google Analytics or similar technologies where enabled.

Marketing and Advertising Cookies

Where used, advertising and marketing technologies may help us:

• Measure advertising campaigns
• Understand conversions
• Build audiences
• Measure marketing performance
• Present advertising that may be more relevant

Third-party providers may use cookies or similar technologies according to their own privacy practices.

Managing Cookies

You can generally configure your browser to:

• Block cookies
• Delete stored cookies
• Notify you when cookies are being used
• Restrict certain tracking technologies

Blocking some cookies may affect website functionality.

Where we provide a cookie consent or preference management tool, you can also use that tool to manage applicable preferences.

9. Login and Account Cookies

If account or login functionality is available, our website may use temporary and persistent cookies to:

• Determine whether your browser accepts cookies
• Maintain authenticated sessions
• Remember login information
• Save display or account preferences
• Provide “Remember Me” functionality

Cookies associated with an account are generally removed or expire after the applicable session or retention period.

10. Embedded Content from Other Websites

Pages on our website may contain embedded content such as:

• Videos
• Images
• Maps
• Social media posts
• Articles
• Forms
• Widgets
• Other third-party content

Embedded content may behave in the same way as if you visited the third-party website directly.

These third parties may:

• Collect information about your device or visit
• Use cookies
• Use tracking technologies
• Monitor your interaction with embedded content
• Associate your activity with an account you hold with that third party

Your interaction with these services is also governed by the privacy policies and terms of the applicable third-party providers.

11. Analytics

MYC Media may use website analytics and performance measurement technologies to understand website traffic and improve our services.

Analytics information may include:

• Pages visited
• Traffic sources
• Device and browser information
• General geographic information
• Interaction events
• Session information
• Conversion events

Analytics data is generally used to understand website performance, user behaviour and the effectiveness of our marketing activities.

Where third-party analytics services are used, information may be processed on systems located outside Canada.

12. Who We Share Personal Information With

We do not sell personal information.

We may disclose personal information to service providers, contractors, affiliates or business partners when reasonably necessary to operate our business or provide requested services.

These may include:

• Website hosting providers
• IT and cybersecurity providers
• Cloud storage providers
• Email and communication providers
• Customer relationship management systems
• Analytics providers
• Advertising and marketing platforms
• Payment processors
• Financial institutions
• Shipping and courier companies
• Printing or production partners
• Installation contractors
• Professional advisors
• Accounting providers
• Legal advisors

Where appropriate, service providers are expected to use personal information only for the purposes for which it has been provided and to maintain appropriate safeguards.

We may also disclose information where required or permitted by law.

13. International and Cross-Border Processing

MYC Media operates in Canada and may use technology providers, service providers, affiliates or business operations located in other jurisdictions, including the United States.

Personal information may therefore be processed or stored outside Ontario or outside Canada.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies or government authorities in accordance with applicable law.

MYC Media remains responsible for personal information under its control and takes reasonable measures to ensure that service providers handling personal information on our behalf provide an appropriate level of protection.

14. Legal Disclosures

We may collect, use or disclose personal information without consent where permitted or required by law.

For example, information may be disclosed when reasonably necessary to:

• Comply with a court order, subpoena or legal process
• Respond to a lawful request from government or law enforcement
• Investigate suspected fraud or unlawful activity
• Protect the rights, property or safety of MYC Media or others
• Enforce agreements
• Collect amounts owed
• Investigate security incidents
• Prevent misuse of our systems
• Comply with applicable legislation

15. Business Transactions

Personal information may be disclosed or transferred in connection with a proposed or completed business transaction such as:

• A merger
• Acquisition
• Financing
• Corporate restructuring
• Sale of assets
• Change of ownership
• Other similar corporate transaction

Where required by applicable law, appropriate confidentiality and privacy safeguards will apply.

16. How Long We Retain Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or as required by law.

Retention periods may depend on:

• The nature of the information
• The purpose for which it was collected
• Whether there is an ongoing customer relationship
• Project and warranty requirements
• Accounting and tax obligations
• Contractual requirements
• Legal limitation periods
• Security and fraud prevention needs

For example, project files and customer communications may be retained where reasonably necessary to support completed projects, reproduce previous work, provide customer service or meet legal and business requirements.

If comments are enabled, approved comments and related metadata may be retained for an extended period to manage discussions and recognize follow-up comments.

Account information may generally be retained for as long as the account remains active and for an appropriate period afterward.

When personal information is no longer required, we take reasonable steps to securely destroy, delete or anonymize it, subject to legal and operational requirements.

17. How We Protect Personal Information

MYC Media uses reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the personal information we handle.

These safeguards may include:

• Access controls
• Password protection
• Authentication controls
• Secure website connections
• Network security
• Malware protection
• Restricted employee access
• Secure hosting and technology providers
• Backup procedures
• Employee policies and procedures
• Secure disposal practices

Access to personal information is generally limited to employees, contractors and service providers who reasonably require it to perform their responsibilities.

No electronic transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

18. Data Breach Procedures

MYC Media maintains procedures for responding to suspected or confirmed privacy and security incidents.

Depending on the circumstances, our response may include:

• Investigating the incident
• Containing unauthorized access
• Identifying the information affected
• Assessing potential risks to individuals
• Taking corrective security measures
• Documenting the incident
• Notifying affected individuals where required
• Reporting the incident to applicable privacy regulators where required

Where a breach of security safeguards involving personal information creates a real risk of significant harm, we will take the notification and reporting steps required by applicable Canadian privacy legislation.

19. Your Privacy Rights

Subject to applicable law, you may request information about personal information that MYC Media holds about you.

You may also request that we:

• Provide access to your personal information
• Correct inaccurate or incomplete information
• Explain how your information has been used
• Explain to whom your information has been disclosed
• Update your communication preferences
• Withdraw certain consent
• Address a concern about how your personal information is being handled

We may require reasonable information to verify your identity before responding to a privacy request.

Certain information may not be provided where access is restricted or prohibited by law, including where disclosure could reveal another individual’s personal information, confidential commercial information or legally privileged information.

Information may also be retained where required for legal, regulatory, contractual, administrative, security or other legitimate purposes.

20. Commercial Electronic Messages and CASL

MYC Media complies with applicable requirements relating to commercial electronic messages, including Canada’s Anti-Spam Legislation (CASL).

Where required, we obtain express or implied consent before sending commercial electronic messages.

Marketing communications sent by MYC Media will provide appropriate identification information and an unsubscribe mechanism where required.

You may withdraw your consent to receive promotional emails by using the unsubscribe mechanism provided in our communications.

We will process valid unsubscribe requests in accordance with applicable legal requirements.

Unsubscribing from marketing communications does not prevent us from sending communications that are necessary for an existing transaction, project, contract or customer relationship.

21. Third-Party Websites and Social Media

Our website may contain links to third-party websites and social media services.

MYC Media may maintain profiles or content on social networking, video-sharing and other digital services.

When you interact with those platforms, the applicable third-party provider may collect or process information according to its own privacy policy.

MYC Media is not responsible for the privacy practices, security or content of third-party websites or platforms.

We recommend reviewing their privacy policies before providing personal information.

22. Information We Receive From Third Parties

We may receive information from third parties where permitted by law, including:

• Customers
• Business partners
• Referrals
• Service providers
• Analytics providers
• Advertising platforms
• Publicly available business sources
• Social media platforms

We use such information only for legitimate business purposes and in accordance with applicable privacy requirements.

23. Automated Decision-Making and Profiling

MYC Media may use analytics, advertising or marketing technologies that categorize website activity or audiences to help measure campaign performance or improve marketing.

We do not intend to use automated systems to make decisions that produce significant legal or similarly significant effects about individuals without appropriate safeguards and legal authority.

If our use of automated decision-making changes materially, we may update this Privacy Policy accordingly.

24. Children’s Privacy

Our website and services are primarily intended for businesses and adults seeking marketing, printing, signage, web, vehicle branding and related commercial services.

We do not knowingly seek to collect personal information from children without appropriate consent.

If you believe that a child has submitted personal information to MYC Media inappropriately, please contact us so that we can investigate and take appropriate action.

25. Privacy Officer and Contact Information

MYC Media has designated responsibility for overseeing our privacy practices.

Questions, requests, complaints or concerns regarding this Privacy Policy or our handling of personal information can be directed to:

Privacy Officer
MYC Media
1146 Westport Cres., Units 1 & 6
Mississauga, Ontario
L5T 1G1
Canada

Telephone: 416-907-9491
Website:

Contact Us

We may need to verify your identity before responding to requests concerning personal information.

We will review privacy complaints and take appropriate steps to address legitimate concerns.

If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.

26. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business operations
• Our products and services
• Our website
• Technology we use
• Our privacy practices
• Applicable laws and regulatory guidance

When we update this Privacy Policy, the revised Last Updated date will appear at the top of this page.

We encourage you to review this Privacy Policy periodically.